Complaints

To make a complaint you must send your complaint to us via this form or write to us by letter. Please check the station website for the postal address if you wish to send your complaint by post.

 

Please note that this form is to be used only for complaints made under the Commercial Radio Code of Practice (Code). A copy of the Code is available at

 

http://commercialradio.com.au/CR/media/CommercialRadio/Commercial-Radio-Code-of-Practice.pdf

 

The Code provides a process through which a listener may make a formal complaint to a station asserting a breach of the Code. The complaints process is set out in section 10 of the Code.

 

A complainant who is not satisfied with the response it receives from the station may refer the matter to the Australian Communications and Media Authority for resolution.

 

Under the Code, complaints relating to advertising, other than complaints under section 4 (identifiability of advertising material) and section 9 (gambling and betting odds), should be sent to the Advertising Standards Bureau - http://www.adstandards.com.au

 

Questions marked with an asterisk (*) are mandatory.

Nova Complaints

If Yes, your complaint should be made to the Advertising Standards Bureau - http://www.adstandards.com.au

This form should only be used to submit Code Complaints. To submit general feedback, please submit via

Questions marked with an asterisk (*) are mandatory.